Customer Banking Administrator

Job Description

Duration: 6 Months (Possibility for extension)

Location: Glasgow/Hybrid (2 days per week on site)

Rate: A highly competitive PAYE rate is available for suitable candidates

About the role:

Working as part of a team you will perform complex reconciliations and support the Team Manager in dealing with the flow of work, acting as coach and supporting the team with any complex cases/queries. Working collaboratively with stakeholders to ensure that reconciliations are completed in line with the account profile.

Key capabilities, knowledge, skills and experience:

� Experience of carrying out investigations

� Ability to build, develop and maintain strong working relationships with a wide range of stakeholders and colleagues.

� Strong problem-solving skills and ability to deliver solutions in demanding timescales.

� Strong coaching skills to support other colleagues.

� Ability to prioritise workload and make decisions based on what is best for achieving

� Applies technical knowledge, skill and effort to deliver business results whilst actively participating in operational improvement initiatives.

� Flexible approach with ability to deliver results within demanding timescales and respond quickly and efficiently to changes in order to deliver for our customers.

� Work within current standard compliance processes, systems, and procedures, and reports simple non-compliance issues

� Support development of personal capabilities by pursuing existing formal and informal training opportunities

� Accomplish work objectives by determining own work schedule, coordinating with support services and assigning short-term tasks to others if necessary

� Embrace change and support colleagues through change

� Consistently deliver great results within tight timescales

� Effective Risk Management

� Act in accordance with the Group’s values & behaviours

What we’ll look for in you:

� Well organised, with excellent attention to detail and a high degree of accuracy

� Strong written and verbal communication skills

� A continuous improvement mentality – Identifying and suggesting improvements to new and existing processes

� A genuine team player – Working together with colleagues to ensure you balance priorities and deliver on your promises

Candidates will need to show evidence of the above in their CV in order to be considered.

If you feel you have the skills and experience and want to hear more about this role ‘apply now’ to declare your interest in this opportunity with our client. Your application will be observed by our dedicated team.

We will respond to all successful applicants ASAP however, please be advised that we will always look to contact you further from this time should we need further applicants or if other opportunities arise relevant to your skillset.