Deputy Store Manager

Sales & Retail - Customer Service Advisor
Glasgow
November 23, 2024
Parmanent

Job Description

Job Title: Deputy Store Manager

Location: Glasgow

Pay up to £27,500 per annum + Bonus

Contract Details: Permanent, Full Time, 40hrs a week, Rotating Weekends

Working Pattern: Full Time

Our client, a leading retail organisation, is seeking an enthusiastic and driven Deputy Store Manager to join their team. As the Deputy Store Manager, you will play a key role in ensuring exceptional customer service, exceeding sales targets, and maintaining excellent store standards.

Responsibilities:

    • Take ownership of the store and lead the team in providing exceptional customer service to exceed sales targets.
    • Drive a high customer service culture to exceed customer expectations.
    • Support the recruitment, training, and motivation of the store team.
    • Maintain and update a high level of product knowledge within the team.
    • Ensure excellent store standards of display, point of sale, and housekeeping.
    • Carry out tasks as directed by the Retail Ops team and other head office personnel within the required timeframe.
    • Ensure the security of company cash, stock, equipment, and premises.
    • Follow company policies on health & safety and take responsibility for a safe workplace.
    • Keep the store stock file accurate through regular audits and good housekeeping.

Key Skills and Experience:

    • Customer focused with a target-oriented mindset.
    • Able to lead a team by example and work collaboratively as a team player.
    • Clear and effective communicator.
    • Organised and able to plan own work and that of others.
    • Works well under pressure and has excellent attention to detail.
    • Deadline oriented and computer literate (Word, Excel, email/internet).
    • Has a positive outlook and an interest in the organisation’s brand and products.
    • Experienced in working with people on all levels.
    • Highly organised and able to plan the work of others.
    • Ability to coach and develop others to succeed.
    • Excellent listening and supportive skills.

Benefits and Perks

    • Period bonus based on sales targets.
    • 25 days a/l + 8 bank holidays
    • Be part of a fast-growing company.
    • Enhanced parental leave.
    • Generous staff discount (40%).
    • Annual paid volunteering day.
    • Employee Assistance Programme.
    • Friends and Family Referral Scheme

Our client is looking for a Deputy Store Manager who is passionate about delivering exceptional customer service. With a competitive and commercial outlook, you will strive for excellence in store standards, achieving financial goals, and making quick turnaround promotions and visual merchandising changes. You will work in partnership with the Store Manager, supporting each other to the best of your ability.

If you are ready to take on a new challenge and make a significant impact, apply now as a Deputy Store Manager with our client. They offer competitive remuneration and excellent career development opportunities within their organisation. Don’t miss out on this exciting opportunity – apply today!

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