Retail Security Officer

November 28, 2024

Job Description

Full job description

Due to growth and expansion within our team,  SecuriGroup  are seeking a Retail security officer working within the Manchester Trafford area, to demonstrate our values of Loyalty, Integrity and Professionalism while delivering a high standard of service.

At SecuriGroup, we believe that the diversity of our workforce should reflect the community in which we serve.

What You Will Be Doing:

  • Ensuring the highest levels of customer care at all times
  • Greeting and interacting with visitors, service users and staff
  • Patrolling the premises and ensuring all security protocols are being followed
  • De-escalating situations and dealing with any security incidents
  • Promoting a health and safety culture
  • Ensuring incidents are recorded, accurately reported and escalated through appropriate channels
  • Preventing and detecting theft and other crime

What We Need From You:

  • SIA Licence
  • Confident communication skills both verbal and written
  • Maintain highly professional standards
  • Highly self-motivated
  • Able to maintain an environment which is simultaneously safe, secure and welcoming.
  • First class customer service skills
  • Efficiency, professionalism and attention to detail.

What We Will Do For You:

Continuous Learning: Access to tailored training programs, workshops, seminars, and industry conferences to enhance your skills and stay updated with the latest security trends.

Growth Opportunities: Pathways for career progression and new challenges within our organization, fostering a culture of growth and advancement.

Performance Recognition: Acknowledgment of your achievements and outstanding performance through various recognition programs, creating a positive and motivating work environment.

Supportive Leadership: Guidance, mentorship, and resources from our committed leadership team to support your success and help you thrive in your role.

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