Job Description
Full job description
Due to growth and expansion within our team, SecuriGroup are seeking a Retail security officer working within the Manchester Trafford area, to demonstrate our values of Loyalty, Integrity and Professionalism while delivering a high standard of service.
At SecuriGroup, we believe that the diversity of our workforce should reflect the community in which we serve.
What You Will Be Doing:
- Ensuring the highest levels of customer care at all times
- Greeting and interacting with visitors, service users and staff
- Patrolling the premises and ensuring all security protocols are being followed
- De-escalating situations and dealing with any security incidents
- Promoting a health and safety culture
- Ensuring incidents are recorded, accurately reported and escalated through appropriate channels
- Preventing and detecting theft and other crime
What We Need From You:
- SIA Licence
- Confident communication skills both verbal and written
- Maintain highly professional standards
- Highly self-motivated
- Able to maintain an environment which is simultaneously safe, secure and welcoming.
- First class customer service skills
- Efficiency, professionalism and attention to detail.
What We Will Do For You:
Continuous Learning: Access to tailored training programs, workshops, seminars, and industry conferences to enhance your skills and stay updated with the latest security trends.
Growth Opportunities: Pathways for career progression and new challenges within our organization, fostering a culture of growth and advancement.
Performance Recognition: Acknowledgment of your achievements and outstanding performance through various recognition programs, creating a positive and motivating work environment.
Supportive Leadership: Guidance, mentorship, and resources from our committed leadership team to support your success and help you thrive in your role.