Training Academy Administrator

Job Description

Have you got great customer service and administration skills with a passion for helping people? You could be just who we’re looking for!

We’re on the look out for a Training Academy Administrator to join our fast paced, friendly team based in Glasgow on a permanent, part-time (21.75 hours per week) basis. This post will involve working over 3 days each week. We are flexible with the days and hours, however we would be looking for to work your hours within office hours Monday-Friday; days and times to be mutually agreed.

The Role

As a member of our Training Academy, you will be the first point of contact and provide administrative support to the Training Academy via our learning platforms and customer support help desk in a quick and friendly manner. Your role will include, but will not be limited to:-

Provide general administrative support to the Training Academy team, activities and events including arranging meetings, preparing agendas and minute taking.
Support the collation and maintenance of training equipment
Undertake database duties, such as data entry, cleansing and reporting ensuring information is always accurate and up to date
Adhere to all statutory and legislative requirements relative to the role
Liaise with internal and external customers by email, phone, social media or in person, promptly and effectively in a courteous manner
Fully utilise internal communication platforms to gain and share information

What we’ll need you to bring: –

Great communication skills, both written and verbal
A polite and friendly telephone manner
Confidence in the use of computers and great administration skills and good attention to detail
The ability to work on your own initiative
Good planning & organisational skills
Ability to respond flexibly to emerging and changing circumstances

About Us

Established in 1980, Cornerstone is one of Scotland’s largest charities with over 40 years’ experience providing great care and support for adults and children with various support needs across Scotland.

We operate over 18 local authorities in Scotland and provide a wide range of services to over 2,000 individuals each year. Our focus is to encourage social inclusion, reduce loneliness, and improve health, independence and wellbeing by working closely with the people we support and their families, setting personal goals with them, and ensuring they receive the care and support they need to live the best life possible.

We aim to be the best employer in social care in Scotland and would love for you to come and join us. We thrive on teamwork and are passionate about the care and support we provide. If you’re looking for a rewarding career where you know you can make a difference, then look no further.

Sound interesting? Apply today, we’d love to hear from you!

Have any questions? You can contact Sheila Gordon at

The successful candidate will be required to go through a standard Disclosure check through Disclosure Scotland.

We are looking to fill this vacancy as soon as possible and reserve the right to close our advert early if we find a suitable candidate before the closing date. Please apply early to avoid disappointment.

Please note – If you have spent more than 12 months out with the UK (excluding France, Germany. Greece, Hungary, Ireland, Italy, Lithuania, Netherlands, Poland, Portugal, Romania or Spain) within the last 10 years while over the age of 18, you will be asked to provide a criminal record certificate from the relevant government/police authority as part of our pre-employment checks.